What is a sale?
A sale is partition of marketing process which brings the profits of the association. Devoid of sale the association becomes dry and dead in the absence of revenue.
What is marketing?
Marketing is a holistic community process which begins with the client and ends with the clients. Marketing involves thought creation, marketing examine, segmentation, targeting and positioning, price, sharing and advertising that encompasses whole AIDA- thought, importance, wish and action, after-sales services.
Customer Complaint Redressal:
Mahatma Gandhi, the Father of Nation rightly conveyed “client is the chief person in any association. If there is a client in the association then the business exits or else business goes down.
The client opposition is a possibility provided to the service provider by the client. So each business Manager should think complain as the chance and should do redressal of complains in the helpful way. One should be empathizing with the client rather than having understanding with them. So rather than utilizing” I recognize what you are going through one should use” I knowledge what you are going through”
The capable and timely managing of complains turns the clients into well-wisher and friends. If rightly the redressal of complaints is being done the same client becomes the Brand-Ambassador and the well-wisher of the association. Because there is a rule of marketing which say if there is one fulfilled client then he convey it to ten more client and if there is one displeased client he conveys it to fifteen clients. So Sales is element of holistic Marketing process where the client care has its well-known importance. Travel O Course is one of the best travel and tourism institute in Delhi which provides all air ticketing course with practical knowledge.
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